Legal

Privacy Policy

Last updated: 8 September 2026

1. Who we are

Full Circle Theatre Ltd ("we", "us" or "our") is responsible for the personal information collected through this website and related enquiries and mailing-list registrations.

We are a company registered in England and Wales under company number 17169826. Our registered office is 66 Paul Street, London, EC2A 4NA, United Kingdom.

For data protection purposes, we are the controller of this information. You can contact us at hello@fullcircletheatre.com or write to our registered office, marking your correspondence "Privacy".

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name, email address and any other contact details you provide.
• The contents of enquiries, correspondence and any information you choose to send us.
• Your email preferences and records of when and how you subscribed or unsubscribed.
• Technical information generated when you visit the website, such as your IP address, browser and device type, access times and pages requested, through hosting and security logs.
• Where you consent to optional analytics, information about how you use the website, as explained when we request that consent.

We receive this information directly from you or through your use of the website. Please avoid sending sensitive personal information unless we specifically request it for an appropriate purpose.

Providing contact information is voluntary, but we may be unable to respond to an enquiry or send requested updates without it.

3. How we use your information

We use personal information only where we have a lawful basis under applicable data protection law:

• Enquiries and correspondence: to respond to questions and communicate with you. Our lawful basis is our legitimate interest in handling enquiries and developing and managing Full Circle Theatre's activities. Where an enquiry involves steps you ask us to take towards a contract with you, we may instead rely on those pre-contractual steps.
• Email updates: to send news about Full Circle Theatre, its launch, productions and opportunities to book, where you have subscribed. Our lawful basis is your consent.
• Website operation and security: to deliver the website, investigate faults, prevent misuse and protect our systems. Our lawful basis is our legitimate interest in operating a reliable and secure website.
• Optional analytics: to understand website use and improve its content, where you have agreed to this. Our lawful basis is your consent.
• Legal and administrative matters: to meet legal obligations, where the relevant obligation requires processing, and to establish, exercise or defend legal claims based on our legitimate interest in protecting our rights.

When relying on legitimate interests, we consider the effect on your rights and interests before processing your information.

We do not sell your personal information. We do not use it for solely automated decisions that have legal or similarly significant effects on you.

4. Email updates and your choices

Contacting us does not automatically add you to our mailing list. We send promotional email updates only where you have opted in.

You can withdraw your consent at any time using the unsubscribe link in an update or by emailing hello@fullcircletheatre.com. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

We may retain a minimal record of your opt-out to ensure that we respect your preference. Unsubscribing does not prevent us from replying to enquiries you send us.

5. Who receives your information

Where necessary for the purposes above, we share information with providers supporting our website hosting, security, email and mailing-list services. Providers processing information on our behalf must act under appropriate contractual obligations and protect it.

We may also share relevant information with professional advisers, courts, regulators or law enforcement where necessary to obtain advice, comply with the law or protect legal rights.

6. International transfers

Some service providers may process personal information outside the United Kingdom. Where this happens, we ensure that the transfer is covered by applicable UK adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to approved standard contractual clauses, as appropriate.

You can contact hello@fullcircletheatre.com for details of relevant overseas processing and a copy of the safeguards applicable to your information, subject to necessary redactions.

7. How long we keep information

We keep personal information only for as long as it is needed for the purpose for which it was collected:

• Enquiries and correspondence are retained while we deal with the matter and for a reasonable period afterwards, taking account of any continuing relationship, follow-up, complaint or potential legal claim.
• Mailing-list details are retained while you remain subscribed and the list remains active. We review the continued need for inactive records periodically.
• Consent and opt-out records are retained for as long as necessary to demonstrate and respect your choices.
• Technical logs are retained for the period needed to operate and secure the website and investigate incidents.

In deciding retention periods, we consider the information's sensitivity, whether the purpose remains active, applicable legal requirements and relevant claim limitation periods. We delete or anonymise information when it is no longer needed.

8. Cookies and similar technologies

Cookies and similar technologies can store information on, or access information from, your device. Where used, strictly necessary technologies support the website's operation and security.

We ask for your consent before using optional analytics or tracking technologies, including those associated with embedded third-party media. Where these features are offered, the consent controls explain their purposes and allow you to accept, reject or change your choices. Refusing optional technologies does not prevent you from accessing the website's core information.

You can also manage cookies through your browser, although blocking necessary cookies may affect website functionality.

9. Keeping information secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed completely secure.

10. Your rights

Depending on the circumstances, you have rights to access your personal information, correct inaccurate information, request deletion, restrict processing and receive certain information in a portable format. These rights are subject to legal conditions and exemptions.

Your right to object: you can object to processing based on our legitimate interests for reasons relating to your particular situation. You can object to the use of your information for direct marketing at any time, and we will stop that use.

Where we rely on consent, you can withdraw it at any time.

To exercise your rights, contact hello@fullcircletheatre.com. We may need to verify your identity. We normally respond within one month, subject to any extension or adjustment permitted by law, and requests are normally free of charge.

You can also complain to the Information Commissioner's Office, the UK's data protection regulator, through ico.org.uk/make-a-complaint. You are welcome to contact us first so we can try to resolve your concern, but you do not have to do so before contacting the regulator.

11. Other websites and changes to this policy

Other websites linked from this site have their own privacy policies. Please read those policies when using their services.

We may update this policy as our website and activities develop. The latest version will appear here with an updated date. Where required, we will provide additional notice or seek fresh consent before using information for a new purpose.